Malaysia Financial Consulting and Management Get Office Chair

Project Name: Malaysia Financial Consulting and Management Get Office Chair

Project Date: January 2023

Project location: Kuala Lumpur, Malaysia

Flooring Project Size: 500 square meters of office space

Product Specified: ergonomic office chair KM809

Product acquisition channel: DULE DULE advertised on Facebook and customers saw us on the Facebook as a Chinese office furniture maker

Project Background

The Malaysian client needs to purchase a batch of office chairs to prepare for his new office.

Customer needs

The client stated that their company's main business was acquiring customers and making initial acquaintance with them through telephone and email channels. The company's employees spend long hours sitting at their desks repeatedly talking on the phone. He wanted to buy a stylish office chair that wouldn't hurt if you sat for long periods of time. And the client's desk is custom-made, so the chair he buys needs to fit the desk.

Questions that customers consider when choosing a product enterprise

Considering the large quantity of purchase, the customer can directly find the office chair manufacturer to save the price difference of the dealer. This will greatly reduce the company's procurement costs. Malaysia domestic office chair prices are also very cheap, but the quality is uneven. And they like the products made in China, the quality is guaranteed and there is after-sales service.

Difficulty

The customer requires the delivery time to be early 2023. He plans to recruit a group of new employees to work in the new office after the Spring Festival. But there is only one month left before the delivery date. In China, there will be continuous factory closures due to the COVID-19 pandemic.

Solution

• DULE DULE works closely with the government to prepare workers for production. We develop a rigorous production process to face sudden closures.

• In terms of product parameters: We first ask the customer to provide his customized desk size. After getting the exact parameters, in our many styles, we selected the ergonomic chair KM809.

• Production: DULE DULE is always in a race against the clock. On the third working day after workers started production, the factory was forced to shut down because of an outbreak nearby. For the next half month, the workers were unable to produce normally. Fortunately, the factory was unsealed half a month later.DULE DULE immediately adjusted the production strategy: in the case of the same personnel on the back and cushion, the number of packing personnel was increased, and three shifts were divided into morning, middle and late. Finally, under the condition of quality assurance, smoothly shipped to the hands of customers in Malaysia.

Customer Feedback

Customers are happy with our service: The efficiency of DULE DULE is not something that all manufacturing can emulate. In the face of the environment, many enterprises can not do the quality and speed of improvement, DULE DULE do! New employees love this office chair, which has a double waist setting that supports the recessed back.

Conclusion

• Customer demand: Need a long sitting will not backache office chair. DULE DULE takes into account Malaysia's humid and hot climate. Leather office chairs are made of breathable material. On the contrary, office mesh chairs are comfortable and breathable. The recommended ergonomic chair KM809 is a double-section waist design that replaces the regular waist pad. The chair is extremely resilient and can greatly increase comfort. In the face of environmental emergencies, the production Plan of Plan B needs to be formulated. Enterprises should have the spirit of contract, in strict accordance with the signed contract, which is one of the premise of long-term cooperation between enterprises and each customer.