Office Equipment of Kunming Changshui International Airport

Project Name: Office Equipment of Kunming Changshui International Airport in Yunnan Province

Project Date: May 2022

Project location: Changshui International Airport, Kunming, Yunnan

Flooring Project Size: 30 square meters of meeting room

Product Specified: I-shaped conference chair

Product acquisition channel: engineering project supporting

Project Background

Kunming Changshui International Airport is located in Changshui Village, Guandu District, Kunming City, Yunnan Province, 24.5 kilometers to the northeast of Kunming City. As a 4F international airport, it is one of the eight regional hub airports in China, an international aviation hub and one of the two major national gateway hub airports in China.

A former military airfield, it was the main base and headquarters of the Flying Tigers during World War II and the terminus of the Hump route. The airport played an important role in transporting a large number of supplies during the war. Kunming Airport has ILS, VOR/DME, NDB and other communication and navigation facilities, which can be used for takeoff and landing of Boeing 747, Airbus A340 and other models. Station and apron area of 250,000 square meters, 49 parking space. The airport terminal area of 76,900 square meters, a total of 17 departure halls. The passenger throughput of the airport terminal is designed to be 8 million person-times/year, the service function is perfect, there are Bestster business VIP hall, airport flower supermarket, Chinese and Western restaurants, etc., it is a modern airport.

Customer needs

Fashionable style/comfortable and breathable/suitable for conference and office/long service life/short delivery time

Difficulty

The head of airport procurement needs to procure equipment for the airport's administrative facilities, including a conference room with conference tables and chairs. The buyer found the supplier of most products, but he was not familiar with the supplier of desk and office chair, so he asked the general supplier. So our company was found. The buyer described that the production of other equipment had already begun, and the remaining conference room equipment required as short a time as possible, because it was very urgent. They need all the facilities to arrive at the airport at the same time and set up.

Solution

• First of all, we selected 2-3 types of I-shaped conference room chairs for our customers, which are made of PP plus fiber plastic back basket and net cloth. The final client chose a grey chair to match the style of their custom conference table.

• Then the client provided us with the drawing of their meeting room, which allowed us to know the size and shape of the meeting room.

• We made a CAD matching drawing for the client to determine the number of meeting chairs.

• After reaching an agreement with the client, we started to make office chairs. As they are our regular style, the accessories of these office chairs have been stored in our warehouse for a long time. We promise our customers that it will only take 3 days to deliver the goods from order to production to packaging

• We choose the most cost-effective logistics company for our customers, and provide installation instructions and installation videos. This greatly improves the efficiency of office chair installation.

Customer Feedback

Customers are very satisfied with our product quality and service attitude and efficiency. Sales staff communication is very timely. When the time is very urgent, the salesman can timely communicate with the production department to give priority to the production of this batch of office chairs without affecting the quality. After that, the airport needs to be upgraded and optimized, and the airport buyers will give priority to our products.

Conclusion

• Understand the efficiency that customers really need

• After customers needed basic style products, we realized that other office furniture manufacturers could do it except us. How can we make our strength stand out? Good service is our ace in the hole. We need to treat each customer sincerely, try our best to meet their requirements, and form a good business relationship.